ZULU ATHLETIC LIMITED LIFETIME GUARANTEE
We want you to be satisfied with your ZULU bottle. We take pride in the quality and design of our products and back them with a Limited Lifetime Guarantee. We also know that on occasion, things happen. More than anything, we’re here to make you happy.
ZULU Athletic Limited Lifetime Guarantee applies to:
Purchased in the U.S.
Normal Wear & Tear
Dents & Scratches
Fading & Paint Chips
Accidental Damage (like a dropped product)
Product Misuse & Improper Care
Cleaning Related Issues
If you experience a material or workmanship issue with your ZULU product please fill out our claim form and we’ll respond to your inquiry within 1-2 weeks. All claims must be accompanied by a picture of the damaged product. If you are not able to submit a picture, you may ship the product back to us for review. All shipping charges will be the responsibility of the consumer.
ZULU will repair or replace, at its discretion, any defect in materials or workmanship for the lifetime of the product. We strive to quickly replace defective products with current inventory and sometimes that means a comparable product or color.
We do not offer monetary reimbursement nor is the Guarantee transferable. The total liability of ZULU for any loss or damage, whether based on contract, warranty, negligence or otherwise, shall not exceed the purchase price of the ZULU product. In no event shall ZULU be liable for consequential, incidental or special damages of any kind. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.