Product didn't work out or it wasn't what you expected? We’re sorry to hear that and want to make it right.
We accept returns for items purchased directly from the Zulu website within 30 days of your purchase date.
Note: in order to make the refund process as quick and seamless as possible, please do not return your product without emailing us first.
If you would like to return a bottle for a refund, please email a request with your original order number in the subject line to firstname.lastname@example.org. All returns or exchanges must be unused and in their original condition with tags attached. To initiate a return, please send your bottle, in the original packaging, to us at:
Attn: Zulu Athletic
159 N Racine Avenue Chicago, IL 60607
We will send you a prepaid return label for easy return of your merchandise. Refunds take approximately 4 weeks after we receive your product.
Refunds take approximately 4 weeks after we receive your product.
Product must be sent back within 30 days of receiving the prepaid return label in order for the refund to be issued.
We don’t refund original shipping charges.
Your credit card account will show the difference in purchase amount on your next statement, depending on the issuing bank or billing cycle.